asked by
on 1/2/16Dear Tiana,
Thank you for your inquiry.
According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details.
If any question, please email to support@zaful.com.
Best Regards
Zaful Customer Service
I would not give a picture I.d. I ordered 4 things from them in the same order. My first shipment I received 2 items. I emailed them To find out why I didn't receive the other two. They emailed me back right away and said they were popular items and I would get an email as soon as it shipped. They also gave me the option to give me credit so I could purchase something else that could be shipped right away. I decided to wait. I never got an email but did get the other two items. Everything I purchased looks just like the pictures. You HAVE to read about sizing though. It's not like in the u.s. I'm usually a small. With there items I'm either a medium or large. Good luck!
Absolutely not, I would not trust that they may try to steal you identity or something, this is a ring of individual operating numerous sites, dresslily etc. Be very cautious.
Absolutely not! DO NOT order from this scam of a company. I learned the hard way unfortunately and I'm going to make sure I let anyone know what a horrible company this is!
No, no retailer I know, would ever do that it is a tactic to make you work for your refund or return
SERIOUSLY. Have your read the reviews? Stay away from them. They are all over the internet as a huge scam.
That is such an odd request for an online vendor. I would stay away from them in general. This sounds like they really are making a go at identity theft. Be careful. If it feels weird, don't do it!
Please stay clear of ordering from this company. No it's not to my recollection normal to request photo ID
No... Zaful is a horrid company... best thing is to avoid them at all costs!
No no heck no
I don't believe so no...
I wasn't. And I definitely wouldn't give it to them!
I never did. Concerning the other comments: yes, their sizes may differ, but all you have to do is to read their size chart. The things I ordered have all arrived, although in many different packages at different times. Never felt scammed.
No! Do not order from Z-awful!
No. I wasnt asked.
Not at all! Never send a picture your ID to anyone while shopping online. Please be safe.
I ordered from Zaful, Never received my order and no refund.
Do not give them any personal information about yourself. They will use it to scam you and rip you off. I am still waiting on an order that shipped Sept 18 2015, this is now 2016. I will never get it. Be careful with this phony company. They never asked me for any id.
I don't know how many languages to say this "stay clear of this company" ZAFUL is a scam company and if you have read the reviews please do so. If you have already made an order hopefully it was not a large purschase and you can consider it a wrap because you literally jump through hoops to make a return or receive a refund.
Hello! No, I wouldnt give them a photo ID. Not sure why they would need that. Make sure it's them asking and not someone portraying as them... other than that, despite the reviews, I would order from themy again. Just make sure you check the size guide and make sure you're not in a rush to get these items. I loved the dresses I ordered they fit perfect and look as described.
No it is not normal. I was not asked however I just want to say the quality of the product was poor and it took way too long for shipment
I was never asked for a pic but I surely would never buy from them again. I have since removed myself from their email correspondence.
No its not I was never asked to present that information
I do not know the entire story here so I don't feel qualified to answer, though I do know that any photos you take and share wearing the clothing you purchased (with your permission) are shown beneath the product to give a better idea of what it looks like as a means of assisting customers that are interested in an item so that they can see what they might be purchasing. I would want to know more regarding why an ID was asked of you before answering your other question.
It's not normal, but I received everything I ordered and they were exactly as shown in the pictures; was very pleased with the items
4 what?
Actually I was very upset at first because the tracking kept saying it was in Long Island anyways finally I did received the package just exactly as it was showed in the picture but they never asked me for ID it was shipped by the usps
No absolutely not, I never received my dress, its been months,, watch out from any company shipping from china,, PayPal reimbursing me
There is no reason for a photo ID. As of today I have not received my order.
Hi Tania. I was never asked 4 ID - just paid by PayPal - not sure why they need ur ID. Very weird
No. I got my order without being asked for it. That's the short answer to your question. They may be asking if you are from another county and not paying with a major credit card or PayPal.
NO -- absolutely not -- do not buy from them -- when they send e-mails and pretend to want to give a refund to make you happy, you can't even open the thing and it is deliberate, I'm sure. Always happens with them!
No it isn't. I wouldn't buy anything from this company. Avoid avoid avoid.
Absolutely DO NOT BUY FROM ZAFUL. It is a total scam. You will never receive your full order. The clothes you receive look nothing like the website picture. Do not give picture ID to these thugs.
No it isn't. Just get a refund if they are stuffing you around. That's what i did.
No, it's not; not for an online order. Save your money, and your time, by keeping it moving. The quality of the clothes is horrible!
Absolutely not... 4 months on and I am still waiting for my order. Dont buy from Zuful!
No way! These guys are obviously getting worse and worse. I wish there was a way to take them down and out!
I would not trust this company with personal information. Everything goes through China - I ordered something - never received it - and never received a refund.